Responsible Gaming

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9winz.com is managed by Globis N.V., a company incorporated under the laws of Curacao with the registration number 155962. It is licensed by WAS International N.V., also registered under Curacao laws with registration number 155592, and holds license number 365/JAZ.

Updated as of December 9, 2020

Please review this information thoroughly to understand our commitments and your responsibilities fully.

Words in this document with the first letter capitalized are defined terms. These terms have specific meanings outlined under the following conditions, applicable whether they are in singular or plural form.

In the context of these Terms and Conditions:

  • Account refers to a unique account established for you to access our service or parts of our service.
  • Company (also referred to as “we,” “us,” or “our”) refers to Globis N.V.
  • Service indicates the website functionalities provided.
  • Website pertains to 9winz, accessible via www.9winz.com.
  • You represents the individual accessing or utilizing the service, or any legal entity on behalf of which such an individual accesses or uses the service.

Gambling is an enjoyable source of entertainment and excitement for most of our users. However, we acknowledge that gambling can lead to negative consequences for some individuals. Pathological gambling has long been recognized as a serious illness by the medical community. 

From the outset, we have considered the potential problems associated with gambling and strive to assist those affected. “Responsible Gambling” includes a series of initiatives a gaming provider can undertake to minimize the risk of gambling adverse effects. If such effects do manifest, we are committed to taking proactive measures to address them.

The primary tool against the adverse effects of gambling is the dissemination of knowledge and education about the risks associated with gambling. This effort supports our users’ self-control to ensure they do not experience these negative effects. We dedicate ourselves to fostering a responsible gaming environment and providing our users with the resources and support necessary to enjoy our services responsibly.

Available Support and Contact Information

At 9winz, we are committed to providing you with super support at all times. If you need assistance, you can reach out to our support team via email at [email protected]. Rest assured, we maintain the highest confidentiality standards and will not disclose any information about you without your explicit consent.

If you are concerned about your gambling behavior, we encourage you to take a self-assessment test available at BeGambleAware’s website. Furthermore, for extensive information and resources about gambling addiction and how to practice safer gambling, please visit BeGambleAware’s safer gambling page.

Strategies for Responsible Gambling

To ensure that your gambling experience remains enjoyable and free from negative consequences, consider the following guidelines:

  • Before engaging in gambling activities, reflect on your financial situation and decide on a reasonable amount that you can afford to lose. It’s important to gamble only with amounts that are allocated for entertainment and fun, rather than as a way to make money.
  • One of the fundamental rules of responsible gambling is not to pursue lost money at any cost. Chasing losses can lead to greater risks and further losses. Remember, gambling should be treated as a form of entertainment, not a means to recover losses.
  • Allocate a specific amount of time for gambling and stick to it. It’s crucial to balance gambling with other activities and ensure it doesn’t become your sole focus.
  • Avoid gambling when you are under stress, feeling depressed, or pressured. Also, refrain from gambling under the influence of alcohol, drugs, or medication, as these substances can impair your judgment and decision-making abilities.
  • Make sure to take breaks during gambling sessions, especially if you start to feel tired or find it hard to concentrate. Frequent breaks help maintain your alertness and decision-making capabilities.
  • To better monitor the time and money you spend on gambling, it is advisable to maintain just one account per person. Having multiple accounts can complicate your ability to track your gambling habits effectively.

By adhering to these strategies, you can enjoy gambling as a fun and safe activity without the adverse effects associated with gambling problems. At 9winz, your well-being is our priority, and we are here to support you in maintaining control of your gaming experience.

Age Requirement and Data Security

At 9winz, it is required that all users must be 18 years of age or older to register and engage with our services. To prevent unauthorized access by minors, it is crucial that you secure your login information and ensure that it is not accessible to underage individuals in your environment.

We strongly advocate for the use of filtering programs to prevent minors, especially children, from accessing inappropriate online content. These tools are vital for protecting young internet users from material not suited for their age group.

For parents looking to implement these safeguards, we recommend exploring a variety of internet filters that can help in shielding children from unsuitable content. A useful resource for finding the best internet filters can be accessed here: Best Internet Filters.

Supporting Responsible Gambling Through Self-Exclusion

If you find yourself struggling with gambling addiction, or if you have decided to abstain from gambling activities for personal reasons, our Self-Exclusion program is designed to support your decision to take a break from gambling. Self-Exclusion is a voluntary action whereby you choose to be excluded from all gambling activities at 9winz for a predetermined period. This period can range from six months to five years, depending on your needs.

To initiate Self-Exclusion, please contact our support team at [email protected]. Our team will guide you through the process, explaining all necessary steps and what information you will need to provide to activate this safeguard.

Please note that once activated, Self-Exclusion is irreversible during the set period as a measure to protect your well-being. During this time, you are not permitted to create a new account, and any attempt to do so is considered a violation of our Terms of Service. Such actions may lead to a permanent ban of your original account.

By enforcing these measures, we aim to foster a responsible gaming environment and ensure that our services are used in a safe and controlled manner.

The website 9winzindia.com is operated by Globis N.V., a company registered in Curacao with registration number 155962 and holding license number 365/JAZ.