Your privacy is our top priority at 9winz. We are unwavering in our resolve to safeguard your personal information and strive for openness in the manner in which it is utilized. Our Privacy Policy explains how your information is managed when you use our website, as well as your rights and the options available to you.
Protecting Your Personal Information
Our commitment to your privacy is unwavering. The 9winz website rigorously protects your personal information, clearly stating the type of data collected and the purpose for its collection within our Privacy Policy. It’s important to note that this policy is integral to our Terms and Conditions, which you accept when you choose to use our services.
Operational Integrity and Legal Compliance
9winz is owned by Globis N.V., a company duly registered under the laws of Curaçao. We operate under the regulatory oversight of the Curacao Gaming Authority, which ensures that we meet rigorous standards of fairness and operational integrity. We periodically update our Privacy Policy to reflect changes in our practices or in regulatory requirements, and we will notify you of these changes by updating the policy on our platforms. Regular review of our Privacy Policy is encouraged.
Collection and Secure Storage of Personal Information
Personal Information is any data that can be used to identify an individual, including names, birth dates, email addresses, among other types of data. This information may be requested when you register for an account, use our website, or access our services. We safeguard this information on secure servers located in Germany and elsewhere as needed. Our servers log various details of your interactions with our services, such as your IP address, the times you access our services, the pages you visit, your language preferences, and the type of browser you use, which are vital for service provision and enhancement.
Data Collection and Processing
Our methods for collecting personal data include automatic means as you interact with our services, and through direct communications with you. We might also receive personal data from online vendors and third-party service providers. We employ third-party services to facilitate online transactions and to manage accounts, ensuring that all data is handled securely as per our Privacy Policy. Only authorized third parties have access to your personal data, and it is used strictly according to our privacy standards.
Utilization of Collected Information
The data we gather is essential for providing and enhancing our services, carrying out security checks, handling financial transactions, and enabling involvement in promotions run by third parties. To improve these services, we might provide our partners access to your information. We may use your contact information to send you offers from our carefully chosen partners as well as promotional materials and information about our services. In addition, we might collect extra information via surveys or competitions, in which case participation is completely voluntary.
At 9winz, protecting your personal information while enhancing your experience with our services is our utmost priority. We handle your data with the highest standard of privacy and integrity, ensuring you can enjoy our services with peace of mind.
Safeguarding Personal Information
At 9winz, we hold the security and confidentiality of your personal information in the highest regard. Yet, there are certain scenarios where we might need to disclose your information to third parties. These exceptions are strictly controlled by legal requirements and our dedication to maintaining the integrity and safety of our services and our users.
We operate in full compliance with the laws and regulations of the jurisdictions where we do business, which may require us to share your personal information under specific circumstances. If we receive a lawful request through judicial or other governmental orders, subpoenas, or warrants, we are obligated to disclose your information as mandated. This adherence ensures that we operate within the legal frameworks established by authorities and maintain our commitment to lawful operations.
Combating Fraud and Deception
We take any instances of fraud, cheating, or other deceptive behaviors very seriously. To effectively combat these activities, we might need to share your personal information with other entities:
- Collaborating with other gaming platforms helps to prevent fraudulent activities by creating a preventive network that makes it more challenging for deceitful individuals or groups to exploit players across different platforms.
- Working with financial institutions aids in preventing fraudulent transactions and securing financial operations. This cooperation is crucial for tracing and halting fraudulent activities that could impact transactions related to our services.
- Involving law enforcement or other regulatory bodies is necessary when fraud or other illegal activities are detected. Sharing information with these organizations ensures that appropriate legal actions are taken against any law violations.
Ensuring the trust our users have in us and preserving the integrity of our gaming environment depend heavily on these disclosures. By putting strict controls in place and working with outside parties when required, we reaffirm our dedication to offering a safe and equitable gaming environment.
Managing Your Communication Preferences
We respect your right to control how we communicate with you. If you prefer not to receive promotional communications, you can easily opt out via your account settings on our website or directly from any emails we send. Alternatively, you can contact our Customer Service by email or in writing if you prefer not to use the online options.
Additionally, if you need to verify the accuracy of the Personal Information we hold about you, wish to update your details, or have concerns about how we use your information, please reach out to us. Upon your request, we will correct any information that you demonstrate as inaccurate or flag any details to be excluded from future marketing communications. It’s important to note that our Privacy Policy does not restrict our ability to retain your Personal Information when required by law.
Understanding Cookies
Cookies are small text files placed on your device that collect standard internet log and visitor behavior information. We use cookies to enhance your browsing experience by remembering your site preferences and visits, analyzing your interaction with our services to make improvements, and assisting in our marketing efforts with targeted advertisements. We utilize various types of cookies to enhance website navigation and functionality:
- Session-based cookies are temporary and help improve your browsing experience during your visit.
- Persistent cookies remain on your device for a designated period and include flash cookies, which are also persistent.
- Analytical cookies allow us to understand and enhance how visitors interact with our website, ensuring efficient navigation.
These mechanisms are essential for providing a tailored and efficient user experience on our website.
Managing Your Cookie Preferences
You have full control over whether to accept or reject cookies. While most web browsers are set to automatically accept cookies by default, you can modify your browser settings to reject cookies if you choose. For step-by-step guidance on adjusting your preferences, consult the Help menu in your browser.
Handling Flash Cookies
Management of flash cookies is done through the Settings Manager of your Adobe Flash Player. To stop flash cookies from being stored, you can uncheck the option that permits third-party flash content to save data on your computer. Additionally, you can fine-tune settings for specific websites via the ‘Website Storage Settings’ panel within the Settings Manager.
If your Flash Player or browser version is outdated, these settings may not be accessible. Upgrading to the newest version is highly recommended to ensure you can manage these settings effectively.
Consent to Use Electronic Service Providers
In order to facilitate real-money transactions on our platform, it is necessary to transfer funds to and from our services. We employ reputable third-party electronic payment systems to securely process these financial transactions. By accepting our Privacy Policy, you authorize us to share the essential Personal Information required for the processing of transactions, which may involve international data transfers. We ensure that our agreements with payment system providers adhere to our high standards of privacy and security.
Please be aware that disabling cookies might affect your ability to fully engage with our site, potentially restricting your access to certain interactive features.
Security Reviews and Data Validation
At 9winz, we reserve the right to conduct security audits at any point to verify the accuracy of the registration data you have provided and to ensure your compliance with our Terms and Conditions and relevant laws. By using our services, you consent to the use of your Personal Information and to its disclosure to third parties as necessary to verify the information you provide during your usage of our services. This may involve obtaining a credit report and comparing your information against third-party databases. We may also request additional information or documentation from you to support these security reviews.
Commitment to Data Security
We place a high priority on securing your information. All Personal Information we collect is stored within an encrypted, password-protected database located in our secure network protected by state-of-the-art firewall software and SSL Version 3 with 128-bit encryption. This setup helps prevent unauthorized access and data breaches. We also demand that our subsidiaries, agents, affiliates, and suppliers implement stringent security measures to safeguard your data.
Protecting Minors
Our services are not intended for individuals under eighteen years of age (or the legal age in their jurisdiction). By providing information through our services, users confirm they are eighteen years of age or older. We actively prevent minors from accessing our services, which includes performing security checks to detect any such attempts. If we discover that a minor has submitted personal information, we will immediately remove this data from our records.
International Data Transfers
The Personal Information we collect may be processed and stored in any country where our facilities or our affiliates, suppliers, or agents are located. By using our services, you explicitly consent to the transfer of your information outside your country, including to countries that may not have comparable privacy and data protection laws. We take necessary precautions to ensure that all data transfers comply with our privacy standards and offer adequate protection, no matter where the information is processed.
Third-Party Site Practices
We cannot ensure the security of the information you provide to third-party sites that may be linked to or from our services. These third-party sites operate independently of us, and we do not have control over their operations. The information you provide to these sites is governed by their specific privacy policies, which differ from ours. Consequently, we are not accountable for the content or the privacy practices employed by these external sites.
Legal Disclaimer
Our services are offered “AS-IS” and on an “AS-AVAILABLE” basis, without warranties of any kind. We do not have direct control over the protection of your Personal Information and acknowledge that it is impossible to guarantee absolute security over digital platforms. Therefore, we are not responsible for any indirect or consequential damages that may arise from the use or exposure of your Personal Information.
Your Agreement to Our Privacy Practices
By continuing to use our services, you are agreeing to our Privacy Policy. This policy, together with our Terms and Conditions and any additional terms mentioned on our platforms, represents the complete agreement regarding our privacy practices. This policy may be updated from time to time, and any changes will be posted on our platforms to keep you informed. We encourage you to regularly review our Privacy Policy to stay informed about how we are protecting your information.
In line with GDPR regulations, you also have the right to file a complaint with a supervisory authority in your jurisdiction if you believe there has been a breach in the processing of your data.
Links to External Websites
On our website, there may be links to external websites that are not under our control. These websites abide by their own privacy policies. We have no issue with their functionality, content, or privacy policies. It is made clear that no responsibility is assumed for any issues that may result from using these outside websites.